Privacy Policy

Effective Date: May 29, 2026
Last Updated: May 29, 2026

Mid Michigan Media ("Company," "we," "us," or "our"), a trade name of Prime Package Plus LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website midmichiganmedia.com or interact with us via our chat widget or other communication channels.

1. Information We Collect

We may collect the following information when you interact with our website or chat widget:

• Full name
• Email address
• Phone number
• Business name and general inquiries you submit

We do not collect payment information through this website. Payments are processed through secure third-party processors (Stripe).

2. How We Use Your Information

Information you provide is used to:

• Respond to your inquiry or support request
• Provide marketing services you have requested
• Send SMS text messages and/or emails for customer care or promotional purposes, if you have opted in
• Send appointment reminders and service updates
• Improve our services and website

3. SMS / Text Message Communications

By providing your phone number and checking the consent box in our chat widget, you authorize Mid Michigan Media (Prime Package Plus LLC) to send you SMS text messages, which may include:

• Responses to your inquiries
• Service updates and appointment reminders
• Promotional offers and announcements

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase or service.

To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP. You may also contact us directly at joshua@midmichiganmedia.com.

We do not share, sell, or rent your phone number or personal information to third parties for their marketing purposes.

4. Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve your experience. You may disable cookies in your browser settings; however, some features of the site may not function properly.

5. Third-Party Services

We use the following third-party services in connection with our website and operations:

• GoHighLevel / LeadConnector — CRM, chat widget, and SMS platform
• Stripe — payment processing
• Hostinger — website hosting

These services have their own privacy policies. We do not control their data practices.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Mid Michigan Media (a trade name of Prime Package Plus LLC)
2014 N. Saginaw Rd., Midland, MI 48640
Phone: (989) 898-0712
Email: joshua@midmichiganmedia.com